These are our Terms & Conditions applicable to the Services provided to you through the DigitalHub Platform
and/or Vision-net.ie. They were last updated on 2nd October 2023. We would ask that you please read carefully.
Please be aware. If you visit or use the DigitalHub Platform and/or Vision-net.ie to purchase and receive the
Services, you have to click the box on Login Web Page and therefore you are agreeing to these Terms &
Conditions, which form a binding contract between you and us. Please read them carefully and
keep a record of these Terms & Conditions for your future reference.
These Terms & Conditions will be updated from time to time. Each time they are amended, you will have to log on
and accept the most recent updated terms and conditions. The date that these general terms and conditions were
last updated shall be indicated on the Terms & Conditions page of the DigitalHub Platform and/or Vision-net.ie
website and acceptance of these is mandatory.
DEFINITIONS AND INTERPRETATION
The following expressions are given these meanings unless the context in which they
requires a different meaning:
- means any account issued to the Client by the
- means the Terms & Conditions as may be amended from
time to time;
- "Business Day"
- means a day other than a Saturday, Sunday or
public holiday in
the Republic of
- "Client" or "you"
- means the entity or the individual identified
- "Commencement Date"
- means the date when the Client register itself with the DigitalHub Platform and/or with the Vision-net.ie through the Registration Procedure;
- "Confidential Information"
- means in respect of each Party all
orally, in writing, in machine readable form or otherwise which relates to a
products, software, documentation, developments, trade secrets, know-how,
and customers whether or not designated as "confidential information" by the
together with all information derived from the above and all information
confidential or commercially sensitive or which ought reasonably to be
or commercially sensitive but does not include information which:
- is or becomes public knowledge other than by breach of clause 4
is received from a third party who lawfully acquired or developed it and
who is under no
obligation of confidence in relation to its disclosure; or
- is independently developed without the use of the other Party's
- "Data Controller"
- has the meaning given to it in Data
- "Data Processor"
- has the meaning given to it in Data Protection
- "Data Protection Law"
- means the General Data Protection
2016/679), the ePrivacy
Directive 2002/58/EC, as amended by 2009/136/EC, and any relevant transposition,
replacement of those laws and any applicable guidelines or codes of practice,
and the terms
defined in the Data Protection Law;
- "Data Subject"
- has the meaning given to it in Data Protection
- "Deposit Account"
- is the account where the Supplier holds the amounts paid in advance by the Client to the Supplier;
- "DigitalHub Platform"
- means the hardware, firmware, equipment and other electronic, computer and telecommunications devices and equipment utilised by the Supplier for the
provision of the Services;
- means the fees which appear in the My Usage Page and which the Client is to pay for the Services;
- "Intellectual Property Rights"
- means (a) copyright, all rights in the nature of copyright, moral rights, patents, rights in semi-conductor chip topographic, Internet domain
names and website addresses and other similar rights or obligations database rights and rights in trademarks,
trade names, logos, trade dress, designs, know-how and confidential information (whether registered or unregistered);
(b) applications for registration, and the right to apply for
registration, for any of these rights; and (c) all other intellectual property rights and
equivalent or similar forms of protection existing anywhere in the world;
- "Login Details"
- means the password and user name to access the DigitalHub Platform and/or Vision-net.ie;
- "Login Web Page"
- means the web page of the DigitalHub Platform and of the Vision-net.ie where
the Client access the DigitalHub Platform and of the Vision-net.ie using the
Login Details and where the Client accept these Terms & Conditions by clicking the box;
- "My Usage Page"
- means the page of the DigitalHub Platform and/or Vision-net.ie where the Fees are listed;
- "Personal Data"
- has the meaning given to it in Data Protection Law;
- "Privacy Notice"
- means the Supplier privacy notice displayed on
which covers the DigitalHub Platform and Vision-net.ie. A
privacy notice for IDVerify Services will be available at
- has the meaning given to it in Data Protection Law, and "Process" will be construed accordingly;
- "Registration Page"
- means the web page of the DigitalHub Platform and/or of the and/or
Vision-net.ie where there are the instruction for an individual or a legal
entity to register itself as a client and to create an Account;
- "Registration Procedure"
- means the registration of a legal entity and/or an individual
using/sending an email to the Supplier or calling the Supplier according to the
instructions set forth in the Registration Page.
- means the services to be provided by the Supplier
through the Digital
and/or Vision-net.ie. The Services include those described from time to time in
Terms & Conditions;
- "Special Terms & Conditions"
- means the special terms and
to a particular
Service as per sections II of these Terms & Conditions;
- means the subcontractors listed in the Special
- "Supervisory Authority"
- has the meaning given to it in Data
- "Supplier" or "we"
- means CRIF VisionNet Limited, a company
registered office at 3rd Floor, Adelphi Plaza, George's Street Upper Dun
Laoghaire County Dublin
- "Terms & Conditions"
- means these terms applicable to all Services provided by the Supplier
through the DigitalHub Platform and/or Vision-net.ie, the Terms & Conditions are comprehensive
of the General Terms & Conditions set forth in section I and of the Special
Terms & Conditions
set forth in section II;
- means Revenue Irish tax and customs value added tax;
- means the website vision-net.ie, vision-net.com
or any other
which the Services (or some of them) may be provided.
References to "we", "us" and "our"
in these Terms & Conditions, if any, are to CRIF VisionNet Limited. References to "you" and "your" are
references to you, the entity or
purchases one of our Services.
General Terms & Conditions
By using the DigitalHub Platform and/or Vision-net.ie, the Client agrees to be bound by the
Terms & Conditions, which form the Agreement between the Client and the Supplier. The Client,
after having been
registered according to the Registration Procedure and provided with the Login Details,
may access the Registration Page and click the box for the acceptance of the Terms & Conditions and
then follows the instructions to purchase the Services. If the Client does not agree with any of the
terms of the Agreement, the
Client should stop using the DigitalHub Platform and/or Vision-net.ie immediately. The Privacy Notice is
available on the website (https://www.vision-net.ie/terms.jsp)
which covers the DigitalHub Platform and Vision-net.ie. The person accepting the Terms & Conditions:
- warrants and represents that he / she has the authority to act on the Client's behalf;
acknowledges that he / she has read and understood the Terms & Conditions and
any other document submitted through the DigitalHub Platform and/or Vision-net.ie;
- acknowledges that he / she has read and understood the Privacy Notice;
- is deemed to have agreed to the terms of the Agreement on the Client's behalf;
warrants and represents that the information provided (about himself/herself and
Client) is true
The Supplier is entitled to cancel or modify the Services or change the Terms &
Conditions at any time for any reason at its sole discretion. Should a change occur, the Supplier will notify the
Client via email of the new Terms and Conditions. If the Client does not agree with any of the updated terms of
the Agreement, the Client should stop using the DigitalHub Platform and/or Vision-net.ie immediately and
the Agreement will be considered terminated.
The Services may be purchased solely for the Client's internal business purposes. The
Client is not authorised to distribute, sell, publish or otherwise make a profit or income from any
Service or information made available to the Client by the Supplier. The Client cannot purchase any Service on behalf of someone else.
Login Details are personal to the Client and should not be shared with third parties.
The Client is responsible for the safekeeping of their Login Details. The Supplier is not responsible
for any loss or damage suffered by the Client as a result of other parties accessing the DigitalHub Platform
and/or Vision-net.ie using its Login Details. The Supplier will be indemnified against any loss incurred by it as a result of such use.
It is the responsibility of the Client to keep its account contact details and email address
up-to-date. If a Client's email address changes, the Client agrees to notify the Supplier of the new email address.
The Supplier reserves the right to suppress the email address on a Client's Account if the Client's
email account no longer appears to be in service or after a certain number of bounce backs occur from the Client's
email address from monitoring service update notifications , or if their email domain ceases to exist.
The Supplier takes no responsibility for any loss or damage incurred by the Client as a result of not
receiving emails due to their email address being automatically opted-out. The Client shall notify the Supplier in
writing of any change in the information provided for the Account.
When the Client registers with the DigitalHub Platform and/or Vision-net.ie, it will receive marketing
communications from the Supplier electronically, by email to the provided business email address.
The Client may opt out at any time.
Should a Client opt-out of any of the service email options, it will be given the opportunity to opt back in
through an annual service email to the Account, containing a link to the Vision-net.ie were the client can
review and update its Account email preferences. The Client will be given the opportunity to opt
back in to email communication or continue for the year ahead with its existing settings.
The Supplier will send the Client update service notices of information about the DigitalHub Platform
and/or Vision-net.ie amendments and enhancements. The Supplier shall communicate with the Client in three ways,
by phone, by e-mail or by posting notices on the DigitalHub and Vision-net.ie Platform.
The Client agrees to receive product updates and service announcements by phone or email that might
materially affect the Account or the use of the Services.
The Supplier may also write to the Client in letter format. In using or visiting the DigitalHub Platform
and/or Vision-net.ie, the Client is agreeing that all notices, and communications that the Supplier provides to
the Client electronically or otherwise, satisfy any legal requirement that such communications be in writing.
The Clients should be aware that unprotected e-mail communication via the Internet is not secure and it is
subject to possible interception, loss or alteration. The Supplier is not responsible for and will not be liable
to the Client or anyone else for any damages in connection with any email sent by the Client to the Supplier or
an e-mail by the Supplier to the Client or anyone else at the Client request.
This DigitalHub Platform and/or Vision-net.ie or any portion of this it or any
provided by the
Supplier either through the DigitalHub Platform and/or Vision-net.ie, API, xml gateway,
offline by email or through our various mobile apps may not be reproduced, duplicated,
otherwise exploited for any commercial purpose without the express written permission of
Client may not frame or utilize any framing techniques to enclose any trademark, logo or
information of the DigitalHub Platform and/or Vision-net.ie or of the Supplier without
written permission. Nor may the Client facilitates any third party to do so.
The Supplier reserves the right to suspend the website and/or search and/or the usage of
Service in the
event of a technical difficulty without notice. The Supplier will make every effort to
disruption will be kept to an absolute minimum.
The Supplier is not responsible for the content of any material in any format, furnished
the Client, which the Client accessed through using this the DigitalHub Platform and/or
A number of third-party tools are used on this site and across our mobile applications to provide a more
user-friendly experience to the User, these are detailed in our cookies policy and include but are not limited
to - Google Analytics to assess global visitor trends.
FEES AND PAYMENT
The Client agrees to pay the Supplier the Fees for access to the Service. The Client may
certain amount in the Deposit Account prior to the use of the Services. The payment can
be made with
credit card or bank transfer or bank check as detailed in the My Usage Page.
- Further specific economic and payment conditions are included in the My Usage Page.
The Fees will be calculated in accordance with the rates listed in My Usage Page, as
from time to
time. The client will be given 14 days prior notice of any amendments to their fees. A
amount available for accessing the Services) will be displayed for the Clients reference
accesses the Service. The Client will be required to pay an activation fee in order to
the activation of the Client.
- The Fees and any additional charges payable under this Agreement are exclusive of VAT.
The rolling balance of the Deposit Amount will be forfeited to the Supplier at the end
All Confidential Information given by the Supplier to the Client or otherwise obtained,
developed or created
by the Supplier relating to the Supplier in connection with this Agreement shall be
treated by the
employees, agents and subcontractors as confidential in perpetuity and shall not be used
benefit of the Supplier or, subject to the provisions of this clause 4 and shall not
without the prior written consent of the Supplier.
The Client shall ensure that only those of its employees, agents and its subcontractors
of the Confidential Information is required for the performance of its obligations
Confidential Information may be disclosed to the extent required by laws but in those
where possible, give the Supplier prompt written notice of any request for or
where practicable comply with its obligations under (i) before any disclosure
occurs, so that
may have an opportunity to prevent the disclosure through appropriate legal
use reasonable endeavours to protect the confidentiality of the relevant
The Client agrees that damages may not be an adequate remedy for any breach of this
clause 4 by
Supplier shall be entitled to obtain any legal and/or equitable relief, including
injunction, in the
any breach of the provisions of this clause 4 and the Client shall not oppose the
granting of that
The Client undertakes to comply at all times with all Data Protection Law and any
legislation in so
far as the same relates to the provisions and obligations of the Agreement.
The Client is responsible for determining a valid legal basis under Data Protection Law
for its processing, including obtaining Data Subjects' appropriate consent if required or appropriate.
The Supplier undertakes to comply at all times with all Data Protection Law and any
related legislation in so far as the same relates to the provisions and obligations of the Agreement.
Neither Party shall be liable for failures to comply with Data Protection Law by the other Party.
The Supplier and the Client warrant that they have appropriate organisational and
and procedures in place to safeguard against any unauthorised access, loss, destruction,
disclosure of the Personal Data.
The Supplier and the Client shall ensure that only such of its employees who may be
meeting its obligations under this Agreement shall have access to the Personal Data and
employees with access to the Personal Data have undergone training in the law of Data
in the care
and handling of Personal Data.
The Client recognises that the Supplier must legitimately process personal data of the
and all persons using the Services (where applicable) in order to deliver the Service.
management of contracts, activation of services, provision of helpdesk services,
administrative matters including invoicing, and recording and monitoring usage of the
purposes, and otherwise complying with the Supplier's obligations to the Client in
the terms of
this agreement. For such processing activities, the Supplier is the Data Controller,
unless it is
acting as a
Data Processor on behalf of the Client or a third Party.
The Client recognises that the Supplier will also process personal data because it is
legitimate interests, for example recovering money owed by the Client, seeking advice on
or recording and monitoring the usage of the Service for security purposes, business
etc. For such
processing activities, the Supplier is the Data Controller.
The Supplier may also share data with third parties and their advisers where those third
acquiring, or considering acquiring, all or part of the Supplier business.
In respect of personal data for which it is the Data Controller, the Supplier may share
with, or transfer it to, third parties that it engages to assist in delivering the
services to the
including the Supplier Affiliates; professional advisers where it is necessary to obtain
assistance, including lawyers, accountants, IT services and infrastructure providers,
information security advisers, public relations advisers, debt collection agencies, etc.
engaged will be subject to a data processor or data sharing agreement if required under
Transfers to Third Countries will be made in compliance with Data Protection Law.
The Client undertakes to notify its employees of the processing of their personal data
or obtain the employee's consent (both to the extent required by Data Protection Law).
Each Special Terms & Conditions determines the roles of the Parties involved in the
processing of the personal data for Services.
Neither party shall be entitled to recover from or be liable to the other in respect of
fine or penalty imposed on it pursuant to Articles 83 and 84 of Regulation (EU) 2016/679
As regards the data processing activities that fall within the scope of the GDPR, neither Party hereto
limits or excludes its liability, or waives its rights, in relation to the provisions
set out in article 82 of the GDPR.
Data Processing Provisions
When the Supplier, according to the Special Terms & Conditions, processes the Personal
Processor on behalf of the Client, the Supplier will process the Personal Data in
The duration, the subject matters, the purpose, the nature of the processing, the
of the type
of Personal Data and of the categories of data subjects to be processed, shall be set
forth in the
In relation to the processing of Personal Data under this Agreement, Data Processor
process the Personal Data (including when making an international transfer of
Data) only to
the extent necessary in order to provide the Services and then only in
accordance with the terms of
Agreement and the Data Controller's written instructions from time to time
unless otherwise required
Where Data Processor is required by law to process the Personal Data otherwise
than as provided by
Agreement, it will notify Data Controller before carrying out the processing
concerned (unless the
prevents Data Processor from doing so for reasons of important public interest);
implement appropriate technical and organisational measures as required by Data
Law to ensure
a level of security appropriate to the risks that are presented by the
processing, in particular
against accidental or unlawful destruction, loss, alteration, unauthorised
disclosure of, or access
Data transmitted, stored or otherwise processed under this Agreement;
take all reasonable steps to ensure that only authorised personnel have access
Personal Data and
that any persons whom it authorises to have access to the Personal Data will
respect and maintain
confidentiality in relation to the Personal Data (including by means of an
of confidentiality where the persons concerned are not already under such a duty
under the law);
save for the Subcontractors, not engage any sub-processors in the performance of
Services without the prior written consent of Data Controller and otherwise in
clause 6.16 at
not do, or omit to do, anything, which would cause Data Controller to be in
breach of its
under Data Protection Law;
without undue delay notify Data Controller if, in Data Processor's opinion, any
given to Data
Processor infringes the Data Protection Law;
- without undue delay notify Data Controller after becoming aware of a personal
where applicable in respect of any Personal Data processed under this Agreement,
assist Data Controller in ensuring compliance with:
Data Controller's obligations to respond to requests from any data
subject(s) seeking to
rights under the Data Protection Law, including by notifying Data
Controller of any written subject
requests Data Processor receives relating to Data Controller's
obligations under the Data Protection
Data Controller's obligations under the Data Protection Law to:
- ensure the security of the processing;
notify the relevant Supervisory Authority, and any data
subject(s), where relevant, of any
relating to Personal Data;
carry out any data protection impact assessments (each a "DPIA")
of the impact of the
processing on the
protection of Personal Data;
Consult the relevant Supervisory Authority prior to any
processing where a DPIA indicates that
processing would result in a high risk in the absence of
measures taken by Data Controller to
mitigate the risk.
Data Processor will ensure that any sub-processor it engages to provide any services on
connection with this Agreement does so only on the basis of a written services agreement
imposes on such
sub-processor terms compliant with Data Protection Law. Data Processor shall be directly
- any breach by the sub-processor of any of the sub-processor data protection
- any act or omission of the sub-processor which causes:
- Data Processor to be in breach of this Agreement;
- Data Controller or Data Processor to be in breach of the Data Protection
The Data Controller hereby approves the use of Subcontractors as sub-processors for
Where Data Controller has given a general authorisation to Data Processor to engage
prior to engaging a new sub-processor under the general authorisation Data Processor
of any changes that are made and give Data Controller an opportunity to object to them.
The Data Processor shall make available to the Data Controller reasonable information
demonstrate compliance with the obligations laid down in this clause 5 and shall provide
right to conduct a reasonable audit and/or inspection of Data Processor's processing
Data Controller that Data processor is in compliance with this clause 5 when it acts as
audit may be conducted by the Data Controller at the following conditions:
In any case, the involvement of third parties engaged in activities competing with the
excluded. Any employees, consultants, auditors, or third parties that perform audits on
Controller shall be informed of the existence and content of this clause and shall be
appropriate written confidentiality agreements with the Data Controller. The Data
responsible with regard to the Data processor for the carrying out of the audits
indirectly on behalf of the Data Controller and shall indemnify the Data Processor from
resulting therefrom. The subject and scope of the audits and the areas to be audited
clearly defined in
writing between the Parties before the start of the audits, which may, in any event, be
the Data Controller's needs, either electronically or on-site, in accordance with the
any of the Data Controller's reasonable audit and inspections costs are borne by
- the audit is conducted no more than once per year;
the Data Controller has notified at least 20 Business Days in advance its
conduct an audit;
the Data Controller uses reasonable endeavours to conduct such audits in a
manner that will
result in a
minimum of inconvenience to Data Processor's business operations;
the Data Controller has no access to documentation that is reasonably
confidential" and for "internal usage only";
- the Data Controller does not infringe any intellectual property right of the
the Data Controller does not have full and free access to the Data Processor's
the Data Controller complies with the Data Processor written security policies
If the Data Processor transfers any Personal Data received from or on behalf of the Data
The Data Processor will ensure that such transfers are executed in accordance with the
relevant Data Protection Law
- outside the European Economic Area;
to any third party (which shall include any affiliates of Data Processor) where
located outside the European Economic Area;
Upon completion of any Service, the Data Processor will at the Data Controller's
all Personal Data processed for the provision of that Service unless the Supplier
data for other
purposes, except to the extent that Data Processor is required by law to retain any
copies of the
- delete; or
- return to Data Controller;
INTELLECTUAL PROPERTY RIGHTS
All Intellectual Property Rights belonging to a party prior to signing of this Agreement
and remain the property of that party. Additional clauses on Intellectual property will
be set forth
Special Terms & Conditions.
All content included on the DigitalHub Platform and Vision-net.ie is the property of
Supplier or its
suppliers and is protected by copyright law.
This Agreement will come into effect on the Commencement Date and will continue for one year;
term will be
automatically renewed, from year to year, until terminated in accordance with the provisions of
clause 8 of this
TERMINATION AND OTHER REMEDIES
The Supplier may terminate this Agreement for no cause, in any moment, by giving 10
to the Client.
This Agreement may be terminated immediately by the Supplier upon written notice to the
is in material breach of any of its substantive obligations under this Agreement
& Conditions and in the case of a breach capable of remedy has failed to remedy
such breach within
30 days of
delivery of the notice requiring such remedy; or
the other suffers or threatens to suffer any form of liquidation or insolvency
administration in any
jurisdiction or ceases or threatens to cease to carry on business, save that no
such right of
arise by reason only of a solvent reconstruction, amalgamation or scheme of
This Agreement terminates if:
- The Client provides a 14 days' written notice of termination to the Supplier;
the Deposit Account is exhausted, unless another payment option is chosen and
account is exhausted even before the termination of a contractual year;
there is no purchase on the Deposit Account for a period of 180 consecutive days
of the Deposit Account is lower than the amount necessary for the minimum
- if there is no purchase on the Deposit Account for a period of twelve (12)
- the Deposit Account annual term is expired.
The termination of this Agreement shall be without prejudice to the rights of the
accrued prior to such termination, or to any provision of this Agreement which by its
survive termination of this Agreement or in respect of any sums or other claims
outstanding at the
time of such
If this Agreement is terminated according to clauses 8.2, 8.3 and 8.4, Deposit Account
will be forfeited to the Supplier.
If the Agreement is terminated according to clause 8.1, the remaining balance of the
Account will be
returned to the Client.
Neither the Client nor the Supplier will be liable to each other regarding this
special or consequential loss or damages whether caused by breach of contract or tort
breach of statutory duty) or arising in any other way.
The Supplier's total aggregate liability to the Client in respect of all claims arising
connection with this Agreement (including as a result of breach of contract, negligence
or any other
statute or otherwise) during the entire term of the Agreement for more than one event or
will be limited to no more than the fees (excluding VAT) paid by the Client to the
in the previous contractual year or, if an event occurs in the first year of this
value of the
fees paid by the Client at the date of such event.
The limits and exclusions of liability set out in Clauses 9.1 and 9.2 do not apply to:
liability for death or personal injury caused by a party's negligence or that of
- loss caused by fraud or fraudulent misrepresentation;
- any loss which by law cannot be excluded or limited.
No responsibility can be assumed from or attributed to the Supplier regarding how the
Services provided through the DigitalHub Platform and/or Vision-net.ie. No
responsibility can be
or attributed to the Supplier regarding the decisions made by the Client through the use
responsibility can be accepted for any loss, damage, expense, or any delay in providing
for inconvenience suffered by the Client or the Customers as a result of the Client use
interpretation of, or
reliance upon, any information (be it accurate or otherwise) obtained using the Services
Supplier through the DigitalHub Platform and/or Vision-net.ie.
The Supplier makes no warranties or representations either express or implied in
relation to the
part of the Services provided through the DigitalHub Platform and/or Vision-net.ie,
to implied warranties or conditions of completeness, accuracy, satisfactory quality and
purpose and that all such conditions, warranties, terms and undertakings, express or
otherwise in respect of the provision or non-provision of the Services and any other
are hereby expressly excluded.
The Supplier will be not liable for any failure or delay in its performance under this
Agreement due to
reasons beyond its reasonable control, including acts of war, acts of God, earthquake,
sabotage or governmental act.
Any notice required to be given under the Agreement shall be in writing and shall be
by email as
or such other email address as either party notifies to the other party from time to
time. A notice
email shall be deemed to have been received at the time the email enters the information
recipient provided that no error message indicating failure to deliver has been received
- To the Supplier at the email address email@example.com;
To the Client at the email address the Client provides to the Supplier in the
The Supplier may assign or in any way transfer or dispose of all or any of its rights
benefit of any licence) under or derived from this Agreement, or any part of them, to
The Supplier is authorised to subcontract with any person to perform any part of this
of the Services.
This Agreement constitutes the entire agreement between the parties with respect to the
this Agreement. This Agreement supersedes and extinguishes any previous agreement
to the subject matter thereof. Each of the parties acknowledges and agrees that in
it does not rely on, and shall have no remedy in respect of, any statement,
understanding (whether negligently or innocently made) other than as expressly set out
Nothing in this Clause 14 shall operate to exclude any liability for fraud.
If any Clause (or part of a Clause) of this Agreement should be found not to be valid,
enforceable by a court having proper authority or if the law changes so that it becomes
unenforceable to any extent the Clause (or part affected) will be treated as having been
remaining terms of this Agreement which will continue to be valid. In addition, the
parties will use
efforts to replace the deleted Clause (or part) with a valid replacement provision which
is as close
to the one that has been deleted.
If either party delays or fails to exercise its rights under this Agreement it does not
from exercising those rights at any time afterwards. In addition, if a party waives its
right on one
this does not mean that the party has lost (or waived) these rights on a later occasion.
This Agreement is governed by and construed and interpreted in accordance with law of
Ireland. The Courts of the Republic of Ireland shall have exclusive jurisdiction to
out of or in connection with this Agreement.
Special Terms & Conditions
Credit Check Information and PEP & Sanctions Services
- means Companies Registration Office.
- means the data content and software on the website Vision-net.ie.
The Supplier agrees to allow the Client to access the information contained in the
information is received from a variety of sources which include the Companies
Companies House, the Land Registries Online Service, www.landdirect.ie, Registry Trust
and others. All usage is therefore governed in turn by those organisations terms and
which the Client is also agreeing to be bound by.
The information contained in this Database has been supplied largely by the CRO, which
by or on behalf of companies, pursuant to statutory obligation. The CRO, UK Companies
House, and NI
Registers are some of the main suppliers of this data, they do not, and cannot, vouch
accuracy of such
information. The Supplier shall not be responsible for the consequences of any errors or
information held on its Database.
- The Supplier will send the Client update notices of the Client's previously searched companies.
All data accessed from the Database will be used in accordance with the Data Protection
Personal data sourced from the CRO and downloaded from the CRIF Vision-net
service may not be
Direct Marketing purposes. This includes restricting the use of a Director's
home address for
The Client must also observe the NDD directory guidelines for opt-out
telephone numbers accessed from the service.
The Client acknowledges that records accessed through the Database will be as up to date
within the "My Vision-net.ie" section of the DigitalHub Platform and/or Vision-net.ie.
appear on the bottom of each Company Report or Business Name report.
The information is accurate but it is not guaranteed. The Supplier accept no responsibility for any loss,
damage, expense, or any delay in providing updated information or inconvenience suffered
by a customer as a result of the Client's use or interpretation of, or reliance upon, any information (be it accurate or otherwise)
provided from the Database.
The contents of this website are provided as an information guide only from a number of
partners. With regard to Company Searches, it should be noted that the information
contained on the
Registers in relation to Companies or Directors, Business Names and Limited partnerships
the relevant Company Registries by third parties. These Third parties have supplied it
obligation, including the obligation not to knowingly or recklessly supply false
Supplier cannot vouch for the accuracy of the information which has been supplied by
shall not be responsible for the consequences of any error or omission in the
information held on
In providing the Credit Check Information and PEP & Sanctions Services, the Supplier and
the Client will be independent Data Controllers.
- means the customers of the Client;
- "Customer Documents"
- means the documents to be uploaded by the Customers in the DigitalHub Platform;
- "DigitalHub Web Page"
- means the web page within the DigitalHub Platform, where the Customer may upload the Customer Documents;
- "IDVerify Service"
- means the service which allows the Client to manage the digital onboarding
process of its
Customers, to verify the Customers' identity and to update the information relating to
- "Permitted Purpose"
- mean the verification of an individual's identity, age or address information
purposes of identity verification, fraud prevention or enforcement of laws designed to
- The Supplier shall provide the IDVerify Service and the Client shall pay the relevant Fees.
- The Client shall use the IDVerify Service solely for the Permitted Purpose.
- The IDVerify Service is provided solely through the DigitalHub Platform.
Execution of the IDVerify Service
The Supplier shall send to the Customers, in the name of and on behalf of the Client, an
email containing the link of the DigitalHub Web Page where the Customer will be registered and,
according to the instructions, shall upload the Customer Documents.
In processing the Customer Documents, the Supplier will not be held liable for any inaccuracies or
incompleteness of such Customer Documents. Under no circumstances, by accessing such Customer Documents, the
Supplier shall be deemed to be the Data Controller of the personal data.
The Client warrants and represents to the Supplier that:
- it is legitimised to process the Customers' personal data as Data Controller;
the Customers have been informed by the Client that their personal data will be processed by the Supplier
as Data processor on behalf of the Client which is the Data Controller;
- shall at all times conform with all applicable laws and regulations;
the Client has obtained the legally required authorisations and consents, or provided any legally required
notifications for any data transfer to the Supplier for the purposes of receiving the IDVerify Service;
the Client has obtained the appropriate, free, active and informed consent from each Customer in
accordance with the applicable law for the collection, disclosure and use of
personal data prior to requesting the IDVerify Service.
The Supplier will not assume any responsibility with respect to the correctness,
completeness or truthfulness of the Customer Documents and consequently will not be
liable to the
third parties for any direct, indirect or consequential loss (all three of which terms
limitation, loss of enjoyment, loss of profits, loss of business, depletion of goodwill
damages, charges or expenses caused directly or indirectly as a result of any incorrect,
inconclusive Customer Documents. Neither party excludes or limits its liability to the
for fraud or
fraudulent misrepresentation, death or personal injury caused by negligence, or any
respect of which
it would be unlawful for the parties to exclude such liability.
The Supplier will not be liable for the integrity, completeness and correctness of the
extracted from the Customer Documents.
In providing the Id Verification Service, the Supplier will be Data Processor on behalf
shall be Data Controller.
The processing to be carried out by the Data Processor is as follows:
- the subject matter of the processing is the provision of the IdVerify Service.
the duration of the processing will be until the expiration of the IdVerify
the nature of the processing is the remote verification of a data subject's
the use of
image capture, biometric identification and liveness checks, and identity
document collection, and
extraction. This includes the processing of Special Category data within the
meaning of Data
the purpose of the IdVerify Service is to provide the Client with the
verification of a data
identity, age or address information for lawful purposes of identity
verification, fraud prevention
enforcement of laws designed to prevent money laundering.
the type of Personal Data to be processed includes:
- Name, surname, or company name;
- Date of birth;
- Contact details- email and telephone numbers;
- Facial images;
- Customers' ID documents (e.g. driving licence; passports; national
- Proof of income: e.g. payslips etc.;
- Proof of address: e.g. utility bills, bank statements etc.
- the categories of data subjects are Customers and prospective Customers of the
The Subcontractors are: CRIF S.p.A. (Italy), Amazon Web Services (AWS), DNR Technologies Solutions Limited, InfoCert S.p.A. (Italy), Google Ireland Limited.
Data Storage Service
- "Storage Space"
- is a space in cloud to store the Storage Content.
- "Storage Content"
- means the information purchased by the Client through the DigitalHub Platform and the documents upload by the Customers of the Client using the IDVerify Service.
The Client may store the Storage Content in the Storage Space for a fee. The Client may access, transfer, and process the Storage Content.
The Storage Service is provided solely through the DigitalHub Platform.
The Storage Content will be available in the Storage Space until the Client renew the Storage Service; if the Storage Service is not renewed the
client's Vision-net account is not renewed, clause 8 of the General Terms & Conditions shall apply and also clause 3 below.
The Supplier shall employ reasonable industry standard security procedures for the transfer, transmission, storage, or accessing of Storage Content.
The Supplier will inform with a 30 days written advance notice, that the Storage Service is going to be renewed and the Client shall therefore have 30 days:
- to download the Storage Content or;
- to pay the required Fees.
If the Client does not download the Storage Content or not pay the Fees for the Renewal,
the Storage Content will be deleted within 60 days.
The Supplier is not responsible for the backup and recovery of data on the Storage Space. The
Supplier is not responsible for the Client's failure to implement a working backup and recovery plan or its failure to download the Storage Content.
In providing the Data Storage Service, the Supplier will be Data processor on behalf of the Client who shall be Data Controller.
The processing to be carried out by the Data Processor is as follows:
- the subject matter of the processing is the provision of the Data Storage Service.
the duration of the processing will be until the expiration of the Data Storage
contract with the
the nature of the processing is the electronic storage on behalf of the Client
verification documents and data purchased by the Client through the DigitalHub
and the documents uploaded by the Customers of the Client using the IDVerify
the purpose of the Data Storage is to provide the Client with the facility to
they have gathered from and about Customers and prospective Customers .
the type of Personal Data to be processed includes:
- name, surname, company name and aliases;
- Date of Birth;
- Current and previous address;
Political exposure, including the identity of the person to whom they
are exposed (for example
associates). This is Special Category data within the meaning of Data
- Sanctions checks;
- Probity checks using CRIF Vision-net's Consumer Check Individual;
- Customers' ID documents (e.g. driving licence; passports; national
- Proof of income: e.g. payslips etc.;
- Proof of address: e.g. utility bills, bank statements etc.;
- Usage audit trails of users of the Data Storage Service.
the categories of data subjects are Customers and prospective Customers of the Client and employees of the Client
- The Subcontractors are: Amazon Web Services (AWS), DNR Technologies Solutions Limited, InfoCert S.p.A. (Italy), Google Ireland Limited.
Technical and Organisational Security Measures:
CRIF Vision-net has implemented the following technical and organisational measures as required by Article 32 of the
GDPR to ensure a level of security appropriate to the risks that are presented by the processing:
- Access is limited to authorised Data Controller staff who have individualised accounts.
- All access and logins are over secure encrypted connections.
Access limited to relevant CRIF Vision-net staff only (subject to background checks and
Data stored in an encrypted Virtual Private Cloud (at Amazon Web Services) with firewalled
- Data encrypted in transit
- Network traffic monitoring and logging
- Intrusion Detection Systems
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